Email for e-commerce
Order and shipping email, built to arrive.
Order confirmations, shipping and tracking updates, receipts and delivery notices are the mail your customers watch for. Mailhuset sends them reliably, from the EU.
{
"from": "Acme <orders@yourdomain.com>",
"to": ["customer@example.com"],
"templateAlias": "order-confirmation",
"templateModel": { "order": "4182", "total": "GHS 240" }
}From checkout to the doorstep
From checkout to the doorstep, the updates a customer expects, sent reliably and kept in the inbox.
Order confirmations
Send an order confirmation the moment a purchase completes, by template, with the order details merged in per customer.
Shipping and tracking updates
Send dispatch and tracking emails as an order moves, each one on the transactional stream and visible in the activity log.
Receipts and invoices
Send receipts and invoices that customers keep, personalised with their order from your store.
Delivery notifications
Tell a customer when an order is out for delivery or has arrived, at the moment it matters.
Abandoned cart, on the right stream
A cart reminder is marketing, not transactional, so send it as a broadcast with one-click unsubscribe, and keep confirmations and receipts on the transactional stream.
EU sending that lands
Order mail is sent and stored in the EU by default, signed and authenticated, so confirmations reach the inbox rather than spam.
Common questions
- Can I send order confirmation emails by API?
- Yes. Send an order confirmation by template from a single request, with the order details merged in, and follow each one through the activity log.
- Can I send shipping and tracking notifications?
- Yes. Dispatch, tracking and delivery emails send on the transactional stream, so a customer always knows where their order is.
- Is an abandoned-cart email transactional or marketing?
- A cart reminder is marketing, so it belongs on the broadcasts stream with a one-click unsubscribe. Order confirmations and receipts are transactional and stay on their own stream.
- Will my confirmations and receipts reach the inbox?
- Every domain is authenticated with SPF, DKIM and DMARC, each message is signed, and bounces and complaints are handled automatically, which keeps order mail deliverable.
- Where is my customers' order data stored?
- Email is sent and stored in the EU by default, so the order details in your confirmations and receipts stay in region.
Related reading
Send order mail your customers trust
Verify a domain, pick a template, and send your first order confirmation from the EU in minutes.