Sending approval
To keep Mailhuset's shared sending reputation clean (which protects *your* deliverability), new accounts go through a lightweight approval step before they can send freely, the same model Postmark uses.
What to expect
- Pending: a new account can test immediately by sending to addresses on its own verified domains. Sending to broader recipient lists requires approval.
- Approved: once approved, you can send to any recipient, subject to your plan's limits.
The Sending approval page shows your current status.
Get approved
The account owner submits for review from the Sending approval page. Tell us, briefly: what you'll send (e.g. transactional receipts, or opt-in newsletters), roughly how much, and that your recipients have consented. Clear, legitimate use cases are approved quickly.
Make approval smooth
- Verify your sending domain first. Authenticated senders are trusted.
- Only send to people who opted in; describe your consent process.
- Keep transactional and bulk separate (deliverability).
After approval
Newly approved accounts begin with a temporary daily allowance (500 emails a day by default). The allowance lifts automatically after the initial seven-day ramp period. Your dashboard shows the current allowance and lift date.
New domains still benefit from a gradual warm-up after that account ramp: increase volume steadily rather than jumping from zero. See Deliverability best practices.
Need help? Email support@mailhuset.com.